01 / PRIVACY AT A GLANCE

The Essentials, Clearly Stated

YOUR DATA
Used with Purpose
We collect information needed to fulfil orders, provide styling, offer support, and operate the website.
YOUR PHOTOS
Not Used for Promotion
Submitted references are not publicly displayed or used in advertising without separate permission.
YOUR CHOICES
Requests Are Welcome
Depending on applicable law, you may request access, correction, deletion, or other privacy rights.

02 / INFORMATION WE COLLECT

Information You Share and Site Data

Information You Provide
Contact, order, billing and delivery details; doll model and measurements; style preferences, budget and photographs; messages and files sent by form, email, WhatsApp or WeChat; and newsletter preferences.
Payment processors handle payment credentials. We do not receive or store your full payment-card number.
Information Collected Automatically
When you use the website, we and our providers may collect IP address, browser and device information, referring pages, pages viewed, approximate location derived from IP address, and cookie or similar technology data.

03 / HOW WE USE INFORMATION

To Serve You and Run the Business

Where applicable, our legal bases include performing a contract, your consent, legitimate business interests, and compliance with legal obligations.

• Process, fulfil, ship, and support orders
• Provide Find the Look and Custom Doll Styling
• Reply to questions and customer-service requests
• Send order and service communications
• Send marketing emails when you subscribe
• Maintain security, prevent fraud, and improve the site
• Keep required business, tax, and transaction records
• Comply with law and protect legal rights

We do not use your information for solely automated decisions that produce legal or similarly significant effects.

04 / PHOTO PRIVACY

Your References Stay Focused on Your Request

Submitted photographs are used to understand and fulfil Find the Look or Custom Doll Styling requests.

No Public Use
We do not publish, advertise with, or publicly display your images without separate, explicit permission.
Limited Sourcing Use
When needed to identify an item or ask about availability and pricing, we may share relevant images or cropped portions with suppliers. We limit sharing to what is reasonably necessary and remove or hide identifying details where practicable. This sourcing use does not permit public display or marketing use without your separate, explicit permission.
Controlled Retention
Access is limited. Files are kept only as reasonably necessary for service, follow-up, disputes, or legal obligations.

05 / SHARING & SERVICE PROVIDERS

We Do Not Sell or Rent Personal Information

Information is disclosed only when reasonably necessary for operations, transactions, legal obligations, or business continuity.

Site & Communication
Hosting, website, form, email, and technical providers.
Payment & Delivery
Payment processors such as PayPal, carriers, customs agents, and fulfilment partners.
Sourcing & Analytics
Suppliers and, if enabled and permitted, analytics or cookie providers.
Legal & Business
Advisers, authorities, or a successor when law or a business transfer requires it.

06 / COOKIES & MARKETING

Control How the Website Remembers You

Cookies
Essential cookies support security, shopping carts, checkout, and sessions. With consent where required, analytics or preference cookies may help us understand performance and remember choices. Manage cookies through site consent controls and your browser; blocking essential cookies may affect functionality.
Email Marketing
Newsletter email addresses and subscription activity are processed through Klaviyo. Unsubscribe at any time using the link in a marketing email. This does not stop necessary order or service messages.

07 / SECURITY, TRANSFERS & RETENTION

How Information Is Protected and Kept

Reasonable Safeguards

We use HTTPS, access controls, and reputable providers. No internet or storage system can be guaranteed completely secure.

International Processing

We operate from Shenzhen, China. Data may be processed in China and countries where providers operate, with safeguards where required.

Purpose-Based Retention

Retention varies by record and covers fulfilment, support, fraud prevention, accounting, tax, disputes, and legal compliance.

08 / YOUR PRIVACY RIGHTS

Access, Correct, Delete, or Ask

Depending on your location and applicable law, rights may include access, correction, deletion, restriction, objection, portability, withdrawal of consent, and a complaint to a relevant authority.

How to Make a Request

Email us. We may request information to verify your identity and will respond within the time required by applicable law. Legal, transaction, fraud-prevention, and claims-related exceptions may apply.

EMAIL PRIVACY SUPPORT

09 / ADDITIONAL INFORMATION

Children, External Services, and Updates

Children’s Privacy
Our services are not directed to children under 18. Contact us if you believe a child has directly provided personal information.
Third-Party Services
External services and links follow their own privacy policies. Review them before providing personal information.
Policy Updates
Updates appear here with a revised date. We will provide additional notice when a change is material and appropriate.

10 / CONTACT US

Questions About Your Privacy?

Email service@yourdollstylist.com
Backup: yourdollstylist@163.com
Location: Shenzhen, China

Contact Us