01 / GENERAL

Using Your Doll Stylist

Your Doll Stylist is an independent doll-fashion curation and styling studio operating from Shenzhen, China.

Eligibility and Agreement

You must be at least 18, or the age of legal majority where you live. You agree to provide accurate information and use the site lawfully. We may update these terms by posting a revised date. The version in effect when we accept an order governs that transaction unless applicable law requires otherwise.

02 / PRODUCTS, SIZING & PRICING

Clear Guidance Before You Order

Product Representation
We aim for accuracy, but color, texture, finish, and dimensions may vary slightly due to screens, lighting, materials, and production tolerances.
Sizing and Fit
Measurements and recommendations are guidance, not a perfect-fit guarantee. Mandatory rights for faulty or materially misdescribed goods remain unaffected.
Price and Availability
Prices are in USD unless stated otherwise. Obvious errors may be corrected before acceptance. Unavailable items may be replaced with your agreement or refunded.

03 / ORDERS & PAYMENT

From Checkout to Acceptance

ORDER CONFIRMATION
Order Acceptance
An automated acknowledgement confirms receipt, not acceptance. Acceptance occurs when we confirm acceptance or dispatch, or begin fulfilment. Legitimate cancellation reasons include unavailability, obvious error, suspected fraud, payment failure, delivery restrictions, or breach of these terms.
48-HOUR CANCELLATION WINDOW
Contact Us Promptly
Orders may be cancelled within 48 hours of payment. After that, cancellation may not be possible. If still possible, up to 50% may be retained only for reasonably committed costs and where permitted by law.

04 / SHIPPING, CUSTOMS & DELIVERY

International Delivery from Shenzhen

Processing and international transit are separate. Delivery dates are estimates rather than guarantees.

Processing
Standard: normally 5–7 business days. Custom, made-to-order, or special procurement: normally 15–30 days.
Rates and Customs
Standard shipping is free from US$169 unless stated otherwise. Local duties or charges not included at checkout remain the customer’s responsibility.
Events Beyond Our Control
Customs, severe weather, disaster, war, unrest, public-health events, restrictions, strikes, carrier disruption, or infrastructure failure may delay delivery.
Read Shipping & Delivery

05 / RETURNS & ORDER PROBLEMS

Fair Resolution, Subject to Applicable Rights

Non-quality returns are generally not accepted except where applicable law provides a mandatory cancellation or return right.

Read Returns & Refunds

Damaged, Incorrect, Missing, or Faulty

Report the issue promptly with the order number, photographs, packaging images where relevant, and a description. Remedies depend on the circumstances and applicable law.

Custom and Sourced Products

Personalised, made-to-order, or individually sourced products may be excluded from change-of-mind returns where permitted by law. Never return an item without written instructions.

06 / STYLING SERVICES

Find the Look & Custom Doll Styling

Complimentary Consultation
There is no purchase obligation unless a separate paid service is agreed.
Closest Available Match
Exact matches and perfect fit cannot be guaranteed.
Accurate Doll Details
Recommendations depend on the measurements and information you provide.
Creative Visuals
AI-assisted visuals are exploratory references, not guaranteed final products.

07 / WEBSITE USE & INTELLECTUAL PROPERTY

Personal Use, Respectful Use

Our Content

Unless credited otherwise, original text, photographs, graphics, logos, styling layouts, and design are owned by or licensed to us. Commercial copying, scraping, distribution, or modification requires written permission.

Acceptable Use

Do not interfere with security, introduce malicious code, misuse forms, attempt unauthorised access, or use the website unlawfully. Third-party names and trademarks remain their owners’ property.

08 / LIABILITY & DOLL CARE

Reasonable Limits, Mandatory Rights Preserved

Care and Material Risk
Clothing, wigs, jewellery, and accessories may transfer dye, stain, mark, or scratch silicone or TPE. Follow care guidance, test cautiously, and avoid prolonged contact where appropriate.
Limits Where Lawful
Where lawful, liability for an order is limited to the amount paid for that order. This does not limit fraud, wilful misconduct, negligence causing death or injury, or any right or liability that law does not allow us to limit.

09 / GOVERNING LAW & DISPUTES

Start with Direct Resolution

These terms are governed by the laws of the People’s Republic of China, without depriving consumers of mandatory protections applicable in their habitual residence. Please contact us first to seek an informal resolution. Jurisdiction and available court, regulator, or dispute-resolution rights are determined by applicable law. The CISG is excluded to the extent legally effective.

10 / CONTACT

Questions About These Terms?

Email: service@yourdollstylist.com
Backup: yourdollstylist@163.com
Location: Shenzhen, China

Contact Us